Customer Care

We want to make sure that you are able to choose the perfect painting or print for you, which suits your decor and which you will love when you put it on your wall. All paintings and framed prints already have a hanging cord on the back, so all you need to do is to put in a picture hook and hang the picture.

 

Choosing a picture can be a complicated business.  Of course, most important of all is that you like it.  But you might also want to think about where it's going to hang, whether the colours will fit in to your decor, and whether it will align with what else is in the room.  Will your partner, friend or colleague like it?  Is it a present? Be careful when choosing a painting as a present, for though a surprise can be wonderful, not everyone has the same preferences, so it's probably a good idea to see what they think first, if at all possible.

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Mailing List

If you subscribe to the mailing list, rest assured that your personal information will never go outside the Milky Way Gallery, except to go to the courier when you have made a purchase. If you would like to unsubscribe, just tell us and we'll take you off the list.  The newsletter comes out about once a month, and there's an Unsubscribe link at the bottom in case you no longer wish to receive it.

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Payment

We use PayPal for processing all payments.  You can rest assured that PayPal's security will protect your transactions.  We do not store your payment information, we simply pass over to PayPal to handle all payment details. When you go into the PayPal Checkout page, you can choose to use PayPal if you have an account, or select to pay by Debit/Credit card if you prefer. The PayPal page is on PayPal's website for optimum security, and after entering your transaction details you will be returned to the Milky Way Gallery.  Please note that the shipment address for your purchase must match the details on PayPal or on your card, for reasons of security.

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Copyright

In accordance with UK copyright law, the copyright of an original artwork remains with the creating artist even though you own the artwork.  If you would like further details about the relevant act of law, please refer to the Copyright, Designs and Patents Act 1988.

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Use of Cookies on this Website

Cookies are used only for internal website functions and are not given or sold to any third party. To this end we have not created those interminable and annoying pop-up windows asking you to accept the use of cookies.  We expect sooner or later the Cookie Police will catch up with us and we'll be taken away in a black limousine in the dead of night, but until then, you can enjoy a cookie-question-free experience!

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